BEERTENDER POSITION

Loveland Aleworks is looking for an awesome Taproom Beertender to join our team!  As a beertender you would be part of a family-owned and operated independent craft brewery that is passionate about our crafted fine ales, our team, and the community we serve. If you are looking to be a part of a culture that is customer service focused, passionate, hard-working, team driven, and loves to have fun, this may be the job for you!

The ideal bartender will be physically & mentally equipped to work safely in a fast-paced environment as part of a team and independently, who is familiar with craft beer, has strong customer service skills, a proactive and positive attitude who is excited to engage with a vast range of people and personalities.  Loveland Aleworks strives to serve beer with excellence, which starts with you!

Ideal candidates will have the following qualities:

  • Is an active listener who is teachable and a quick learner

  • Thrives in a fast paced environment as well as motivated during slower periods of time

  • Honest and integrous

  • Knowledge and/or passion about a wide variety of beer styles and the craft beer industry with an eagerness to learn more

  • Ability to accurately manage customer tabs and collect payment for items served

  • Willingness to be flexible and adapt to change and the needs of a growing business

  • Available nights, weekends, and holidays. Loveland Aleworks is open 7 days per week, and our busiest hours are nights, weekends and holidays.

Beertenders are the “face” of Loveland Aleworks to taproom guests.  They are responsible for the first and last impression that taproom customers receive.  Beertending priorities include exceptional customer service,  general cleanliness and organization of the taproom. Check out some of the tasks and hats you would wear!

  • PROVIDING EXCEPTIONAL CUSTOMER SERVICE. The beertender(s) are responsible for providing each guest with the best possible experience. This includes, but is not limited to, greeting customers, serving products, making suggestions, recommendations and sharing knowledge about our products offered.  Treating customers how you would like to be treated, always in a courteous and respectful manner. Building rapport with customers and members of our community is one of the most important aspects of the Taproom.

  • VERIFYING AGE: In the business of serving alcoholic beverages, it is imperative to verify the age of our customers and only serve those over 21 years of age. Beertenders are responsible for checking ID’s to verify age PRIOR to serving any alcoholic beverages.

  • COLLECTING PAYMENT. Properly collecting payment for all items served. All transactions must be accounted for through the point of sale system.

  • STOCKING PRODUCT. Keeping items fully stocked. This includes, but is not limited to, glassware, merchandise items, food products, Crowlers, sodas, paper towels, toilet paper, hand soap, pretzels, etc.

  • CLEANLINESS. Adhering to health code and general cleanliness guidelines. There are daily opening/closing duties as well as weekly side work cleaning duties. General cleaning and organizational tasks should be completed during slow times, keeping in mind that customer service is always a priority.

  • SAFETY. Adhering to policies, procedures and liquor laws is imperative.

  • UP-SELLING and 5 STAR REWARDS. Beertenders are salespeople. To ensure the growth of the business, it is important that beertenders suggest additional items to customers such as Beer To Go, and to become a 5Star Loyalty Rewards Member.

Hours being offered: 20-30 hours per week. Competitive wages, paid time off and professional growth opportunities.  

Interested in becoming a part of the Loveland Aleworks team? Please send your resume and cover letter describing why you would be a good fit for our team to Josie@lovelandaleworks.com. We look forward to meeting you!